Terms & Conditions
Access to and use of this website are subject to the following terms and conditions. By using the Wonderland website, you agree to these terms and conditions. Please read these terms carefully. If you do not agree with these terms, please do not continue to use this site.
1. General Terms
1.1. Wonderland strives to ensure the accuracy and currency of the information provided on this website but does not guarantee the accuracy, completeness, or timeliness of the content.
1.2. Wonderland reserves the right to change these terms and conditions at any time. The changes will become effective as soon as they are posted on the website. Therefore, we recommend that you review these terms regularly.
2. Terms of Use
2.1. By using this website, you agree not to engage in any actions that violate applicable laws, regulations, or these terms.
2.2. Wonderland reserves the right to suspend or terminate the accounts of users who engage in misuse or illegal activities.
3. Order and Payment Terms
3.1. The products and services offered on our website are subject to availability. Product prices and availability may change at any time without prior notice.
3.2. You are responsible for providing accurate and complete information when placing an order. Wonderland cannot be held liable for orders that cannot be delivered due to incorrect information.
3.3. Full payment must be received for your order to be confirmed and processed.
4. Shipping and Delivery
4.1. Wonderland will ship your orders within an average of 21 business days after processing them. This period is an estimate and may vary depending on the supply process and logistical conditions.
4.2. Shipping costs are calculated at checkout and are the responsibility of the customer. Wonderland is not liable for any loss or damage that occurs during shipping.
5. Return and Cancellation Terms
5.1. If you are not satisfied with the product you purchased, you may return it within 30 days of receiving it. Returned products must be unused, in their original packaging, and in a resellable condition.
5.2. A 15% deduction will be applied to the total refund amount to cover administrative and processing costs for returns.
5.3. Return shipping costs are the responsibility of the customer, and it is recommended to use a trackable shipping service for the return process.
5.4. Once the returned items are received and inspected, the refund process will be completed within 7-10 business days.
6. Intellectual Property Rights
6.1. All content on this website, including texts, graphics, logos, icons, images, and software, is the property of Wonderland and is protected by copyright laws.
6.2. Users may not copy, reproduce, distribute, or use this content for commercial purposes without the prior written consent of Wonderland.
7. Limitation of Liability
7.1. Wonderland is not responsible for any direct, indirect, or incidental damages that may occur during the use of this website.
7.2. Wonderland does not guarantee the accuracy or reliability of any links on this website and accepts no liability for such links.
8. Applicable Law
8.1. These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Turkey.
8.2. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of Turkish courts.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at hello@wonderland-arc.com.